Service commitment: to "quality, make battery production more efficient and safer" as the enterprise mission, to provide the most competitive automation solutions and services, beyond customer expectations.
Service concept: respect customers, understand customers, continue to provide products and services beyond customers' expectations, and be customers' forever partners.
Pre sales service
It has full-time project manager, senior R & D talents of doctor & Master, senior R & D Engineer, etc.
It can quickly set up a professional project service team (including senior project manager, R & D Engineer, operation expert, etc.).
Listen to customers face to face and think about solutions.
On sale service
Keep track of the production process.
At the same time to ensure the quality of products, try to shorten the production cycle.
Share project implementation status with customers.
Special after-sales service personnel, arrived at the scene to guide customers to install and debug.
Senior engineers provide professional training for customer operators.
A number of branches and after-sales service points to provide customers with efficient and quality service.
On site, upgrade, training, installation, warranty and other one-stop intimate services.